• Full Time/Part Time
  • Neenah, WI
  • This position has been filled
  • Salary: Pay based on experience. Contact us for details.
Job ID: 136708


Are you a Bilingual Customer Care Representative who is looking for a growing company? Are you a Bilingual Customer Care Representative who thrives in a fast paced environment?

Our client works closely with many world-renowned brands and is a leader in their industry.


As a Bilingual Customer Care Representative, you will be providing excellent customer service via inbound and outbound phone calls, e-mail, chat, letters and fax.

  • Troubleshoot and problem solve customer issues by providing solutions, recommendations or replacements
  • Complete, maintain and process all required paperwork
  • Update reports
  • Identify potential sales opportunities and upsell products to customers
  • Complete other tasks assigned by supervisor


  • Must be bilingual in French and English reading, writing and speaking
  • Good math skills with the ability to add/subtract two digit numbers and multiply/divide by 10’s and 100’s
  • Computer savvy with the ability to learn new software/programs quickly
  • Able to multitask by navigating multiple software applications while simultaneously talking with customers on a headset
  • Strong accurate data entry skills
  • Enthusiastic and positive attitude
  • Ability to display patience, empathy and strong listening skills
  • Must take initiative to obtain and consistently upgrade product knowledge
  • Ability to meet deadlines and goals in a fast-paced environment
  • Excellent verbal/written communication skills
  • Ability to handle confidential information
  • Strong work ethic


  • Team and employee recognition events throughout the year
  • Opportunities to advance
  • Great location with restaurants within walking distance
  • Health insurance
  • Dental Insurance
  • Life insurance
  • 401(k)
  • Vacation pay
  • Education assistance


Hours: Full-time or part-time hours available between the hours of 7:00am – 6:00pm

Length: Temporary to Hire or Direct Hire

Pay for the Bilingual Customer Care Representative position: Based on experience, contact us for details

Location: Neenah, WI

Job ID: 136708

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.