• Full Time
  • Neenah, WI
  • This position has been filled
  • Salary: Pay based on experience. Contact us for details.
Job ID: 136512


Are you a Customer Service Representative who enjoys working with people? Are you a Customer Care Representative who is looking for a Direct Hire opportunity?

Our client is a local insurance agency that has been serving their clients for the past 15 years.


As a Customer Care Representative, you will provide customer care via person, phone and e-mail.

  • Respond to inquiries, insurance quotes, eligibility, coverages, policy changes, transfers , claim submissions, billing clarifications, payments and concerns
  • Update customer information into database
  • Inform customers of any product updates
  • Assist with agency marketing
  • Connect with current policyholders reviewing appointments
  • Prepare forms, policies, and endorsements when required


  • P&C licensed with a desire to learn and be mentored is highly preferred
  • Must be fully licensed within the first couple months
  • Basic skillset in MSWD, Excel and Outlook
  • Strong and accurate type skills
  • Professional, positive, enthusiastic and motivated
  • Must be driven, eager to learn and succeed
  • Strong customer service skills
  • Must be coachable and a team player

Hours: Monday – Friday 8:30am – 5:00pm, with some occasional weeknights and/or Saturday hours by appointment only

Length: Direct Hire

Pay for the Customer Care Representative position: Based on experience, please contact us for details

Location: Neenah, WI

Job I.D. 136512


  • Growing agency
  • Top 3rd agency in the market
  • 401(k)
  • Paid vacation
  • Paid holidays

Job descriptions may not include every responsibility or qualification of the position.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.