• Full Time
  • Middleton, WI
  • This position has been filled
  • Salary: $16.37 / hr.
Job ID: 136676


Are you a Bilingual Collections Specialist who can read, write and speak fluently in Spanish and English? Are you a Bilingual Collections Specialist who is looking for an opportunity that offers great benefits?

Our client specializes in distributing and selling household products.


As a Bilingual Collections Specialist, you will provide excellent customer service while following up on delinquent accounts.

  • Assist customers by phone to follow up on accounts that are 30, 60, or 90 days past due
  • Assist customers by setting up payment plans to resolve the their delinquent accounts


  • Must be bilingual in Spanish and English to include reading, writing and fluent when speaking
  • Must have some customer service and/or office experience
  • Any collections or banking experience is a huge plus
  • Strong and accurate typing skills
  • Experience using Outlook is ideal
  • Any experience with Agresso or ViewStart is a plus
  • Friendly, personable and easygoing
  • Strong written and verbal communication skills
  • Must be comfortable being on the phones throughout the day
  • Must be comfortable and have the ability to work with upset customers
  • High attention to detail
  • Strong negotiating skills
  • Must be empathetic but yet be comfortable drawing that fine line and not give in too easily
  • Ability to work well independently
  • Strong work ethic, team player and flexible to assist however as needed


Hours: 8:00am – 5:00pm
Length: Temporary to Hire possibly Direct Hire
Pay for the Bilingual Collections Specialist position: $16.37 / hr.
Location: Middleton, WI
Job ID: 136676


  • Ability to receive quarterly bonuses
  • Great company atmosphere – work hard play yard mentality
  • Company events where you can bring friends and family
  • Company really respects personal time and work life balance
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • 401(k)
  • Employee discounts

Job descriptions may not include every responsibility or qualification of the position.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

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