• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $15.00 / hr.
Job ID: 136774


Are you a Receptionist / Customer Service Representative who is looking for an opportunity in a team environment? Are you a Receptionist / Customer Service Representative who enjoys working with people?

Our client specializes in mental health services.


As a Receptionist / Customer Service Representative, the majority of the day you will be assisting customers over the phone and then the other part of the day you will be covering the front desk.

  • Answer incoming calls
  • Schedule appointments and schedule new clients
  • Obtain patient insurance information
  • Verify the insurance with the insurance company to make sure they are covered, in-network, out of network
  • Greet all walk-in patients
  • Take co-pays and handle cash
  • Enter in demographics
  • Any other front desk duties that would come up


  • 1+ years of experience working in an office setting, preferably in a reception role
  • Experience working in the medical industry in any capacity is highly preferred
  • Experience working with medical insurance/verifications in the past is also highly preferred
  • Mental health department experience is preferred
  • Basic skillset in MSWD and Excel
  • Experience working in Google Drive is highly preferred
  • Any experience with Pimsy is a plus
  • Self-starter, easygoing and friendly
  • Excellent verbal and face to face customer service skills
  • Ability to work well independently with minimal instruction
  • Strong multitasking skills and high attention to detail
  • Ability to show empathy and have excellent phone skills
  • Huge team player
  • Must be ok with having to be at other locations as needed
  • Must have valid driver’s license and active proof of insurance


Hours: Monday – Friday 10:00am – 6:30pm

Length: Temporary to Hire

Pay for the Receptionist / Customer Service Representative position: $15.00 / hr.

Location: Green Bay, WI

Job ID: 136774


  • Very nice and fun team
  • Pleasant work environment
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid holidays

Job descriptions may not include every responsibility or qualification of the position.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.