• Full Time
  • Madison, WI
  • This position has been filled
  • Salary: $20.00 - $25.00 / hr. – based on experience
Job ID: 136865


Are you Loan Servicing Specialist who has effective communication skills? Are you Loan Servicing Specialist who enjoys working in a team environment?

Our client provides financial services for business development. They help businesses create jobs and build communities.


As a Loan Servicing Specialist, you will perform a variety of customer service, administrative and support duties for the servicing department.

  • Assure all insurance requirements are met and coverage is in place for loans requiring collateral in the portfolios
  • Evaluate business information to protect collateral and the small business administration from loss to include collateral assignment of life insurance, property taxes made timely and legal filings
  • Process prepayments and ACH changes, distribute annual statements, process paid loans and other approved actions upon customer request
  • Maintain appropriate loan documentation and update database with current information on business
  • Maintain internal records by maintaining and storing all appropriate file documentation
  • Input and/or verify pertinent information entered to ensure it is complete and accurate for newly funded loans to ensure life of loan monitoring is adequate
  • Manage customer service inquiries in a timely manner according to standard process and procedures
  • Prepare satisfactions, releases, and system maintenance for paid loans
  • Request, handle, and store third party requests for information in a timely manner
  • Ensure loan collateral is adequately protected through the life of loan
  • Assist with any other duties as assigned


  • Must have 2 years of loan servicing experience from a banking, insurance or commercial title industry
  • Associate degree is preferred
  • Basic MSWD and Excel skills
  • Experience with a loan tracking system is a plus
  • Ability to work in a team environment
  • Strong records maintenance and documentation skills
  • Must be trustworthy and have the ability to handle highly confidential information
  • Good numbers ability and good with basic math skills
  • Must be comfortable being on the phone throughout the day
  • Ability to remain in control under stressful situations and deadlines and have good time management skills
  • Excellent customer service skills
  • Organizational skills and be detailed
  • Ability to be effective while interacting with others and have strong collaboration skills
  • Must demonstrate a positive, welcoming and professional manner in person and on the phone
  • Effective written and verbal communication skills
  • Good grammar, spelling, and punctuation


Hours: 8:00am – 4:30pm

Length: Temporary to Hire possibly Direct Hire

Pay for the Loan Servicing Specialist position: $20.00 – $25.00 / hr. – based on experience

Location: Madison, WI

Job ID: 136865


  • Smaller company with a family feel
  • Position that offers variety
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Flex spending
  • 401 (k)
  • Paid vacation
  • Paid holidays

Job descriptions may not include every responsibility or qualification of the position.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.