Cadre
Are you Receptionist / Office Assistant who enjoys assisting people over the phone? Are you a Receptionist / Office Assistant who has strong Excel skills?
Our client is a commercial cleaning service.
WHAT YOU WILL BE DOING:
As a Receptionist / Office Assistant, you will answer all incoming calls within 3 rings and provide a variety of administrative support to office staff and management.
- Transfer incoming calls or take messages for the correct person
- Screen sales calls to eliminate wasted time to owners and managers
- Maintain company phone lists, extensions and e-mail addresses
- Give estimates to customers for residential cleanings
- Setup appointments for estimates on commercial cleaning projects with the project manager
- Schedule and enter residential and commercial cleanings into the system for all locations
- Invoice of all new billings, scan in an forward invoices to the correct person
- Follow up with customers on cleaning jobs and records
- Enter time sheets into the system and compile weekly reports for payroll processing
- Collect and distribute mail daily and maintain postage machine/postage supplies
- Prepare FedEx, UPS mailings and arrange for pickups or drop off
- Order business cards and badges
- Handle maintenance and schedule repairs for office machines
- Keep inventory of office supplies and order as needed for all branch offices
- Scan documents into the jobs and document appropriate notes into the system as requested
- Maintain a current and organized system of W-9s and other documents as directed by the president
- Ensure the cleanliness and organization of the front reception area, supply room and employee break room
- Greet any visitors
- Any other duties as needed
WHAT YOU NEED:
- 2-4+ years of customer service or administrative assistant experience in a business setting
- Must be able to handle busy phones and make each call personal
- Receptionist experience where you have worked with multiple phones lines that are very high volume is ideal
- Computer savvy, must feel comfortable with the internet and able to learn new programs quickly
- Basic skillset in MSWD and intermediate in Excel
- Any QuickBooks experience/knowledge is a plus
- Professional front desk demeanor and strong customer service skills
- Professional phone etiquette and voice
- Strong organizational skills and able to work under pressure
- Must be ok with learning on the job as you go and sticking to the processes and procedures they have in place
- Excellent verbal and written communication skills
- Strong work ethic
WHAT YOU GET:
- Relaxed but yet very hardworking atmosphere
- Variety in duties and tasks
- Will have ownership of the role
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Aflac
- Paid vacation
GENERAL INFORMATION:
Hours: 8:00am – 5:00pm
Length: Temporary to Hire
Pay for the Receptionist / Office Assistant position: $13.00 – $15.00 / hr. – based on experience
Location: Green Bay, WI
Job ID: 137235
Job descriptions may not include every responsibility or qualification of the position.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.