• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $15.00 - $17.00 / hr. – based on experience
Job ID: 139071


Are you an Administrative Assistant who has excellent customer service skills? Are you an Administrative Assistant who is looking for a career opportunity within a small team environment?

Our client has been providing high quality medical care to the Fox Valley for over 40 years. Their friendly staff offers comprehensive, specialized treatment.


As an Administrative Assistant, you will respond to requests from the Doctors in a prompt, courteous and helpful manner.

  • Check benefits for a certain product by calling insurance companies
  • Submit prior authorizations for a certain product
  • Process same/next day drop offs
  • Assist patients with their purchase of batteries and supplies
  • Greet patients and visitors in a prompt helpful manner
  • Process incoming and outgoing mail
  • Enter information in the computer system daily
  • Receive payments for services and issue patient receipts
  • Make reminder calls for upcoming appointments
  • Scan documents and import into patient’s accurate electronic chart/medical record
  • Enter charges
  • Assist in building marketing items
  • Manage patient retention
  • Back up the front desk on a regular basis
  • Maintain deceased patient charts
  • Maintain confidentiality at all time of patient personal and financial information


  • 2+ years of experience in a medical office, preferably from an administrative/office assistant role
  • Must have basic medical terminology knowledge
  • Any medical coding, (medical) insurance verification, billing and/or collections experience is a plus
  • Knowledge of audiology and allergy is a plus
  • Associate degree in related field is preferred
  • Basic skillset in MSWD and Excel
  • Strong and accurate data entry skills
  • Must be comfortable doing research on the internet
  • Professional demeanor
  • Positive, outgoing, friendly and easygoing
  • Must able to switch gears and multi-task within a fast-paced environment
  • Excellent customer service skills
  • Must have simple mathematical abilities
  • Extremely high attention to detail and accuracy
  • Excellent phone etiquette and a good phone voice
  • Strong organizational and prioritizing skills
  • Career-driven and strong work ethic


  • Small family-oriented team environment
  • Flexible
  • Paid vacation
  • Sick days
  • 401(k)


Hours: 32-40 hours per week, contact us for details

Length: Temporary to Hire

Pay for the Administrative Assistant position: $15.00 – $17.00 / hr. – based on experience

Location: Appleton, WI

Job ID: 139071

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.