• Full Time
  • Appleton, WI
  • Salary: $15.00 - $16.00 / hr. – based on experience
Job ID: 137633

Cadre

Are you a Bilingual Customer Service Representative who has strong and accurate data entry skills? Are you a Bilingual Customer Service Representative who enjoys working with people?

Our client is a leader in our community in their industry. They are committed to providing affordable health services to the underserved.

WHAT YOU WILL BE DOING:

As a Bilingual Customer Service Representative, you will answer phones and schedule appointments.

  • Verify patients address, phone number and insurance coverage
  • Cancel appointments when necessary
  • Understand and communicate their financial policy to patients
  • Perform other duties as assigned

WHAT YOU NEED:

  • Must be bilingual in English and Spanish (speaking & written)
  • 1 year of over the phone customer service experience is ideal
  • Computer savvy
  • Strong and accurate data entry skills
  • Any knowledge of Epic, Dentrix, Forward and Passport is a plus
  • Must have excellent telephone etiquette
  • Strong organizational skills with the ability to work under pressure

WHAT YOU GET:

  • Non-profit organization helping the communities they serve
  • Growing organization
  • Health insurance
  • Dental insurance
  • Disability insurance
  • Paid vacation
  • 403(b)

GENERAL INFORMATION:

Hours: 40 hours per week between 7:15am – 7:00pm

Length: Temporary to Hire

Pay for the Bilingual Customer Service Representative position: $15.00 – $16.00 / hr. – based on experience

Location: Appleton, WI

Job ID: 137633

Job descriptions may not include every responsibility or qualification of the position.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.