• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: 17.00-$21.00/hr. based on experience
Job ID: 141842


Are you a Customer Service / Agent Assistant who has relationship building skills? Are you a Customer Service / Agent Assistant who is licensed in P&C?

Established in 2013, our client focuses on commercial and farm insurance.


As a Customer Service / Agent Assistant, you will be responsible for assisting the Agent and customers as well as taking care of the day-to-day office tasks.

  • Answer customer insurance questions
  • Process policy changes, renewals and applications
  • Enter client information and create quotes
  • Oversee the marketing plan such as assist with social media, order brochures, etc.
  • Follow up calls to customers
  • Assist with answering phones and scheduling
  • Greet walk in traffic


  • Insurance industry experience
  • May consider strong customer service experience within a business setting with an interest in becoming licensed in insurance
  • P&C license a plus or willing to obtain within 6 months (client pays for training and licensing)
  • Outlook skills
  • Tech savvy to learn the company system
  • Excellent customer service / relationship building skills (over the phone and in person)
  • Desire to work and learn new things
  • Outgoing, detailed and organized


  • Small company/environment
  • Ability to learn and grow in skills and responsibilities, as the agency continues to grow
  • Take ownership of the role and help the company to be successful
  • Yearly bonus based on agent profitability
  • Vacation pay
  • Holiday pay


Hours: Monday-Thursday 8:00am-4:30pm and Friday 8:00am-3:00pm

Length: Temporary-to-Hire or Direct Hire

Pay for the Customer Service / Agent Assistant position: $17.00-$21.00/hr. based on experience. Eligible for an increase based on performance reviews and once licensed you can earn commission.

Location: Green Bay, WI

Job ID: 141842

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.