• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $50,000-$52,000/yr. based on experience
Job ID: 141798


Are you a Customer Service Coordinator who has excellent math and figuring skills? Are you a Customer Service Coordinator who is looking for an opportunity within a family-oriented and continuously growing company in the Appleton, WI area?

Our client is a manufacturing company and a worldwide provider in their industry. They are an award-winning company that has been in business for over 150 years.


As a Customer Service Coordinator, you will serve as the first point of contact for a select account base as well as review emails and take action.

  • Communicate via email and phone with internal teams
  • Quoting, pricing and invoicing
  • Enter incoming orders and verify pricing information
  • Mail acknowledgements, order status reports and recommendations
  • Take releases, make necessary “ship to” changes
  • Reconcile warehouse inventories and balances
  • Monitor inventories
  • Follow-up on potential damage of product
  • Send periodic ISO review letters
  • Update and route mill name and personnel changes
  • Serve as a primary backup to others within the department


  • Beginning to end customer service or account management experience to include some numbers related work
  • Manufacturing and/or Paper industry experience a plus
  • International shipping experience a plus
  • Math and figuring skills
  • Computer savvy and flexible to learn their system
  • MSWD & Excel skills
  • JD Edwards a plus
  • Proficient typing and/or data entry skills
  • Multitask well in a fast-paced, deadline driven environment
  • Live within driving distance of Appleton, WI


  • Global company
  • Company prides themselves on quality products
  • Company values their employees
  • Family oriented environment
  • Growth opportunities
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)


Hours: 8:00am-4:30pm

Length: Direct Hire

Pay for the Customer Service Coordinator position: $50,000-$52,000/yr. based on experience

Location: Appleton, WI. Once trained there will be an opportunity to work from home one day per week. Must live within driving distance of Appleton, WI

Job ID: 141798

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.