Cadre
Are you a Customer Service Coordinator who has excellent math and figuring skills? Are you a Customer Service Coordinator who is looking for an opportunity within a family-oriented and continuously growing company in the Appleton, WI area?
Our client is a manufacturing company and a worldwide provider in their industry. They are an award-winning company that has been in business for over 150 years.
WHAT YOU WILL BE DOING:
As a Customer Service Coordinator, you will serve as the first point of contact for a select account base as well as review emails and take action.
- Communicate via email and phone with internal teams
- Quoting, pricing and invoicing
- Enter incoming orders and verify pricing information
- Mail acknowledgements, order status reports and recommendations
- Take releases, make necessary “ship to” changes
- Reconcile warehouse inventories and balances
- Monitor inventories
- Follow-up on potential damage of product
- Send periodic ISO review letters
- Update and route mill name and personnel changes
- Serve as a primary backup to others within the department
WHAT YOU NEED:
- Beginning to end customer service or account management experience to include some numbers related work
- Manufacturing and/or Paper industry experience a plus
- International shipping experience a plus
- Math and figuring skills
- Computer savvy and flexible to learn their system
- MSWD & Excel skills
- JD Edwards a plus
- Proficient typing and/or data entry skills
- Multitask well in a fast-paced, deadline driven environment
- Live within driving distance of Appleton, WI
WHAT YOU GET:
- Global company
- Company prides themselves on quality products
- Company values their employees
- Family oriented environment
- Growth opportunities
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
GENERAL INFORMATION:
Hours: 8:00am-4:30pm
Length: Direct Hire
Pay for the Customer Service Coordinator position: $50,000-$52,000/yr. based on experience
Location: Appleton, WI. Once trained there will be an opportunity to work from home one day per week. Must live within driving distance of Appleton, WI
Job ID: 141798
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.