• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: Pay based on experience. Contact us for details.
Job ID: 140921


Are you a Customer Service / Loan Servicing Representative who is looking for an opportunity within a growing financial institution? Are you a Customer Service / Loan Servicing Representative who has excellent organizational skills?

Our client has been providing financial services for over 90 years. They are looking to hire individuals eager about starting a new career with a growing company.


As a Customer Service / Loan Servicing Representative, you will handle post-closing loan functions.

  • Process new loan bookings and servicing those loans
  • Maintenance of loan accounts
  • Provide resolution to various discrepancies with member accounts
  • Track, process and follow up on various insurance
  • Prepare real estate payoff statements
  • Set up and maintenance of loan categories
  • Annual escrow processing and analysis
  • Maintain, analyze, troubleshoot, and resolve errors
  • Handle disbursements for private mortgage insurance and hazard/flood insurance
  • Track and monitor loan for private mortgage cancellation
  • Provide support by phone, email, or messaging to team members on a variety of issues related to lending


  • Previous consumer loan experience, support role within a financial institution such as bank, cash store, finance company, insurance, title company, or other financial experience preferred
  • May consider other industry office support or administrative support experience
  • Mortgage experience is a plus
  • MSWD, Excel and Outlook skills
  • Detail oriented, strong organizational skills
  • Excellent time management skills & able to meet deadlines
  • Good communication skills


  • Growing and stable organization
  • Organization that is very involved in giving back to the community
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) / pension
  • Paid holidays
  • Paid vacation


Hours: 8:30am – 5:00pm

Length: Temporary to Hire

Pay for the Customer Service / Loan Servicing Representative position: Based on experience, contact us for details.

Location: Appleton, WI

Job ID: 140921

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.