• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $15.00 / hr. – $16.00 / hr. – based on experience
Job ID: 139611


Are you a Customer Service / Office Assistant who enjoys working with numbers? Are you a Customer Service / Office Assistant who is looking for a position with a variety of duties?

Our client is a food distribution company that has been in business for almost 100 years.


As a Customer Service / Office Assistant, you will be first point of contact in a group of four people who answer approximately 65-70 calls per day from customers, technicians, corporate office, and employees.

  • Transfer calls to appropriate person
  • Take down any information on broken machines that comes in from customers and follow-up with technicians
  • Enter service calls into software and enter the job as complete once technician says it is done
  • Contact the technician to find out the status of a job if there has been no update
  • Follow up with vendor representatives if machines are down
  • Will use some math to figure quantities and enter into system
  • Accounts receivable responsibilities may be added down the road to include data entry, reconciling inventory and completing cash reports
  • Sort mail and assist with ordering office supplies


  • Office experience – may consider retail customer service with experience balancing drawers, making bank deposits, correcting overages and shortages
  • Strong numbers and math capability
  • MSWD and Excel skills
  • PowerPoint and Peachtree experience are pluses
  • Ability to multi-task
  • Must have initiative to follow-up with technicians and vendors


  • Opportunity for growth
  • Great longevity within the company
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid vacation and holidays


Hours: 7:30am – 4:00pm, office closes at 3:30pm on Friday

Length: Temporary to Hire

Pay for the Customer Service / Office Assistant position: $15.00 / hr. – $16.00 / hr. – based on experience

Location: Appleton, WI

Job ID: 139611

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.