• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $22.13 – $26.72 / hr. – based on experience
Job ID: 140784


Are you a Customer Service / Parts Sales Coordinator who has top-notch interpersonal, verbal and written communication skills? Are you a Customer Service / Parts Sales Coordinator who looking for an opportunity that offers great benefits?

Our client is an award-winning, technology-driven manufacturing company that works with companies worldwide. They provide their employees with a clean, safe, and modern work environment.


As a Customer Service / Parts Sales Coordinator, you will be responsible for selling machine parts and machinery to customers.

  • Respond to customer service calls and provide technical support regarding equipment, operational problems, trouble-shooting and part identification
  • Create parts quotes
  • Contact customers to check on the status of equipment at their facilities
  • Sell and process parts orders and replacement assemblies
  • Maintain proper lead times and costs for purchased parts
  • Work with other departments, external manufacturers and vendors as needed
  • Enter and maintain parts pricing in ERP
  • Initiate credit memos as needed
  • Assist with customer mailers
  • Prepare recommended spare parts list for customer purchasing new equipment


  • 2+ years of customer service experience
  • Technical customer service / sales / administrative assistant experience, ideally mechanical and electrical
  • Manufacturing industry experience
  • Ability to read engineering drawings is ideal
  • Associate degree in related field is a plus
  • Excel skills
  • Strongly prefer experience with a CRM or ERP system
  • Verbal and written communication skills
  • High attention to detail and accuracy
  • Strong work ethic
  • Ability to work with deadlines
  • Analytical thinker with problem solving skills
  • Organized and able to prioritize
  • Team player
  • Reliable and hard working
  • Strong level of accuracy
  • Live within driving distance of Appleton, WI


  • Wellness incentive plan
  • Tuition reimbursement
  • Company that treats their employees like family
  • Health insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) with company match
  • Paid vacation
  • Paid holidays


Hours: 8:00am – 5:00pm

Length: Temporary to Hire or Direct Hire

Pay for the Customer Service / Parts Sales Coordinator position: $22.13 – $26.72 / hr. – based on experience

Location: Appleton, WI – hybrid option available after proficient in the role – must live within driving distance of Appleton, WI

Job ID: 140784

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.