• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: Based on experience
Job ID: 140815


Are you a Customer Service Representative who enjoys a busy and fast-paced environment? Are you a Customer Service Representative who wants to work in the medical field?

Our client is a well-known healthcare facility that is committed to providing the best care. They offer their employees a comprehensive and competitive benefits package along with a work environment that is team oriented and family friendly.


As a Customer Service Representative, you will work the Telehealth department.

  • Answer incoming calls
  • Gather information and answer questions
  • Set appointments
  • Take appointment cancellations and reschedules
  • May handle medical triage calls
  • Answer after hour calls for clinics
  • Documentation of calls


  • Customer service, receptionist / administrative experience
  • Comfortable using the phone while also navigating on the computer
  • Medical / healthcare experience and/or an understanding of medical terminology ideal
  • Computer savvy
  • Work well independently in a team focused environment
  • Strong attention to detail
  • Excellent customer service skills both in person and over the phone
  • Able to work in a fast paced environment
  • Good decision making skills
  • Able to handle highly confidential information
  • Reliable


  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • PTO
  • 401(k)
  • Vacation
  • Well-known company with a great reputation
  • Company that takes care of their employees
  • Company likes to promote from within


Hours: Full-time and part-time hours available. Contact us for details

Length: Temporary to Hire

Pay for the Customer Service Representative position: Based on experience – contact us for details

Location: Green Bay, WI

Job ID: 140815

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.