• Full Time
  • Menasha, WI
  • Salary: $16.25-$17.50/hr. based on experience
Job ID: 141093

Cadre

Are you a Customer Service Representative who has strong critical thinking and problem solving skills? Are you a Customer Service Representative who thrives in a fast-paced environment?

Our client is a local health insurance provider. They strive to help their customers better understand what coverage options are right for them.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will provide support to group/commercial lines or Medicare by answering customer calls and emails regarding benefit information, claims, authorizations and other inquiries.

WHAT YOU NEED:

  • Call center or medical / health industry experience
  • Group health or commercial insurance experience is a plus
  • Associate degree preferred
  • MSWD, Excel and data entry skills
  • Computer savvy to learn company specific software
  • Critical thinking and problem solving skills
  • Desire for continued learning
  • Wisconsin resident if choose remote work option

WHAT YOU GET:

  • Local organization
  • Positive, fast-paced culture and environment
  • Room for growth within the organization
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k)
  • Paid vacation
  • Paid holidays

GENERAL INFORMATION:

Hours: 8:00am-4:30pm or 8:30am-5:00pm

Length: Temporary to Hire

Pay for the Customer Service Representative position: $16.25-$17.50/hr. based on experience

Location: Menasha, WI. Remote option available. Must be a Wisconsin resident.

Job ID: 141093

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.