• Full Time
  • Chilton, WI
  • This position has been filled
  • Salary: $17.00(non-bilingual)-$18.00(bilingual)/hr. based on experience
Job ID: 141509

Cadre

Are you a Front Desk / Intake Eligibility Specialist who is passionate about helping people? Are you a Front Desk / Intake Eligibility Specialist who enjoys building relationships?

Our client is a people services organization that has been in business since 1982.

WHAT YOU WILL BE DOING:

As a Front Desk / Intake Eligibility Specialist, you will process applications and establish eligibility for energy assistance programs.

  • Answer client and vendor questions of program eligibility, benefit levels and form of payment
  • Verify or assist applicant in assembling verification documents
  • Review completed forms to ensure all information has been entered for data entry
  • Follow up on incomplete forms
  • File completed applications
  • Determine eligibility and authorize payments

WHAT YOU NEED:

  • 1+ years of office experience in a customer support role (call center ideal)
  • Energy assistance programs experience a plus
  • Bilingual in Spanish / English or Hmong / English a plus
  • Dealing with clients in a crisis situation, non-profit or volunteer experience a plus
  • MSWD, Excel and Internet skills
  • Personable and able to build good working relationships
  • Passion for working with people
  • Work well with a wide demographic of clients

WHAT YOU GET:

  • Rewarding work opportunity
  • Work with an established organization assisting Wisconsin residents
  • Growing organization
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid holidays

GENERAL INFORMATION:

Hours: 37.5-39.5 hours per week Monday, Wednesday & Friday between 8:30am-5:00pm and Tuesday & Thursday 8:30am-6:00pm. Contact us for details.

Length: Temporary to Hire

Pay for the Front Desk / Intake Eligibility Specialist position: $17.00(non-bilingual)-$18.00(bilingual)/hr. based on experience

Location: Chilton, WI

Job ID: 141509

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.