• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $16.00-$18.00/hr. based on experience
Job ID: 141512

Cadre

Are you a Direct Hire Customer Service Representative who is looking for an opportunity within a large, well-known company that offers great benefits? Are you a Direct Hire Customer Service Representative who has strong problem-solving skills?

Our client is a well-established company and a leading supplier in their industry. They are committed to continuous improvement and innovation to meet their customers’ needs.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will work in the Consumer Affairs department, and assist customers/consumers by identifying, researching & resolving their questions.

  • Document all calls in the system
  • Investigate customer concerns and respond to customers once resolved
  • Communicate with the Plant Quality Assurance Managers to investigate procedures
  • Convert customer data into Excel

WHAT YOU NEED:

  • Customer service experience over the phone (call center, account management, etc.) preferred
  • May consider candidate with outstanding people skills and is computer savvy
  • Experience with resolving customer issues a plus
  • MSWD & Excel skills
  • Strong and accurate data entry skills
  • SAP or ERP software knowledge a plus
  • PDF knowledge a plus
  • Detailed with strong communication skills
  • Go getter and able to adapt well to change
  • Excellent follow-through and the ability to work well independently
  • Think logically and problem solve
  • Meet deadlines and multitask well

WHAT YOU GET:

  • Work for a large, well-known company
  • Growth and learning opportunities
  • Possibilities to advance your career
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Paid vacation
  • Wellness resources
  • Tuition reimbursement
  • Paternal leave

GENERAL INFORMATION:

Hours: 8:00am-4:30pm

Length: Direct Hire

Pay for the Customer Service Representative position: $16.00-$18.00/hr. based on experience

Location: Green Bay, WI

Job ID: 141512

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.