• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $18.00-$20.00/hr. based on experience
Job ID: 142051


Are you a Customer Service Representative who has strong and accurate data entry skills? Are you a Customer Service Representative who is looking for an opportunity within a growing company that offers great benefits?

Our client is a well-established company and a leading supplier in their industry. They are committed to continuous improvement and innovation to meet their customers’ needs.


As a Customer Service Representative, you will be working in the Consumer Affairs department regarding products manufactured as well as take consumer calls and respond to emails.

  • Respond to consumer questions on social media
  • Identify consumer needs and research questions regarding products
  • Take and investigate consumer complaints
  • Document phone call notes, product information, correspondence and investigation results
  • Send retrieval kits to consumers
  • Process returned retrieval kits
  • Communicate investigative results to the consumer


  • Customer service experience over the phone (call center, account management, etc.)
  • Computer/tech savvy to learn their software
  • MSWD & Excel skills
  • Strong and accurate data entry skills
  • Detailed with strong communication skills
  • Excellent follow-through and the ability to work well independently
  • Think logically and problem solve well
  • Sense of urgency


  • Work for a large, well-known company
  • Growth and learning opportunities
  • Possibilities to advance your career
  • Wellness resources
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Tuition reimbursement
  • Parental leave


Hours: 8:00am-4:30pm

Length: Temporary-to-Hire

Pay for the Customer Service Representative position: $18.00-$20.00/hr. based on experience

Location: Green Bay, WI

Job ID: 142051

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.