• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $17.00-$17.50/hr. based on experience
Job ID: 141549


Are you a Customer Service Representative who has customer service & accounting experience? Are you a Customer Service Representative who is looking for an opportunity within a team environment?

Our client specializes in water softeners and residential water filtration systems.


As a Customer Service Representative, you will answer incoming phone calls and schedule service or sales opportunities.

  • Greet all customers and assist with products & questions
  • Scan and update customer information with each visit
  • Test water samples and forward results to the department
  • Make calls to customers to remind them of service and delivery
  • Take outbound calls in to prospective customer inquiries to schedule free consultations
  • Create purchase orders and sales orders for mail to delivery or showroom pick up
  • Order salt and schedule deliveries
  • Assist with inventory
  • Assist with sales order entry, credit memos and monthly statements
  • Help with cash applications and accounts receivable
  • Help with minor collection calls


  • 1+ years of office assistant/administrative experience
  • Customer service experience
  • Accounting experience (accounts receivable & invoicing)
  • MSWD & Excel skills
  • SAP experience a plus
  • Strong communication skills and very organized
  • Strong logic and problem solving abilities
  • Able to plan, organize and work under minimal supervision
  • Good with multitasking and prioritizing
  • Detailed


  • Flexible working environment
  • Team environment
  • Work hard/play hard mentality
  • Well established company that continues growing
  • Health insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • 401(k)
  • HSA & flexible spending account
  • Paid vacation


Hours: 7:30am-4:00pm

Length: Temporary-to-Hire

Pay for the Customer Service Representative position: $17.00-$17.50/hr. based on experience

Location: Appleton, WI

Job ID: 141549

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.