• Full Time
  • Verona, WI
  • This position has been filled
  • Salary: $15.00 - $16.00 / hr. – based on experience
Job ID: 137371


Are you a Customer Service Representative who has insurance industry experience? Are you a Customer Service Representative who is outgoing and enjoys promoting the services the company offers?

Our client specializes in insurance and has been in business for over 25 years.


As a Customer Service Representative, you will help support the insurance agents.

  • Answer and direct calls
  • Process mortgage, policy, and address changes, phone payments and any other downloaded information
  • Submit and follow up on claims
  • Examine manual policy renewals
  • Process and gather information for quotes
  • Complete application changes
  • Gather evidence of insurance for personal property
  • Data entry, report review, and overall system maintenance as needed
  • Will attend social events that sell the agency


  • Must obtain a Property & Casualty (P&C) license within 90 days of starting the position
  • Must have 3+ years of customer service experience
  • 1+ years of insurance industry is highly preferred
  • Would consider someone with strong finance,accounting or banking experience
  • Life & Health (L&H) license is preferred
  • Basic MSWD and Excel skills
  • Ability to move through multiple screens and learn new programs quickly
  • Detailed and strong multi-tasking skills
  • Quick learner
  • Ability to think outside of the box and take initiative to complete tasks
  • Professional with the ability to get along with everyone and have fun
  • Open to learn sales skills and how to promote the business
  • Outgoing personality


  • Small agency
  • Work hard/play hard atmosphere
  • Room for growth


Hours: 8:30am – 5:00pm

Length: Temporary to Hire

Pay for the Customer Service Representative position: $15.00 – $16.00 / hr. – based on experience

Location: Verona, WI

Job ID: 137371

Job descriptions may not include every responsibility or qualification of the position.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.