• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $22.13-$26.72/hr. based on experience
Job ID: 142451

Cadre

Are you a Customer Service Sales Coordinator who is extremely organized and detailed? Are you a Customer Service Sales Coordinator who looking for an opportunity that offers great benefits?

Our client is an award-winning, technology-driven manufacturing company that works with companies worldwide. They provide their employees with a clean, safe, and modern work environment.

WHAT YOU WILL BE DOING:

As a Customer Service Sales Coordinator, you will sell machine parts & machinery to customers as well as respond to customer service calls and provide technical support.

  • Create parts quotes
  • Contact customers to check on the status of equipment at their facilities
  • Sell and process parts orders and replacement assemblies
  • Maintain proper lead times and costs for purchased parts
  • Work with other departments, external manufacturers and vendors
  • Enter and maintain parts pricing in the ERP system
  • Initiate credit memos
  • Assist with customer mailers
  • Prepare recommended spare parts list for customer purchasing new equipment

WHAT YOU NEED:

  • 2+ years of business to business customer service or call center experience
  • Mechanical or electrical industry experience
  • Manufacturing industry experience
  • Reading engineering drawings knowledge a plus
  • Associate degree in a related field a plus
  • Excel skills
  • CRM or ERP system experience preferred
  • Detailed & accurate
  • Extremely organized, able to prioritize and focus while working with deadlines
  • Analytical thinker and strong problem solving skills
  • Work well independently with minimal supervision
  • Strong communication skills
  • Team player

WHAT YOU GET:

  • Wellness incentive plan
  • Tuition reimbursement
  • Company that treats their employees like family
  • Health insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Paid vacation
  • Paid holidays

GENERAL INFORMATION:

Hours: 8:00am-5:00pm

Length: Temporary-to-Hire or Direct Hire

Pay for the Customer Service Sales Coordinator position: $22.13-$26.72/hr. based on experience

Location: Appleton, WI

Job ID: 142451

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.