• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $16.00 - $18.00 / - based on experience
Job ID: 139561


Are you a Customer Service / Scheduler who has outstanding people skills? Are you a Customer Service / Scheduler who is looking for a career opportunity within the medical field?

Our client is a newer medical facility in the Appleton, WI area.


As a Customer Service / Scheduler, work as a team to schedule in person patient appointments, office visits, procedures and surgeries while communicating with Physicians and staff.

  • Understand and follow protocols and guidelines for various types of appointments
  • Confirm all procedure appointments
  • Verify demographics and insurances
  • Handle confidential matters concerning clinic policies and practices
  • Schedule operations
  • Understand and implement clinic policies and procedures
  • Maintain superior scheduling themes and systems of practice and inform Director with any issues
  • Cross trained to help in other areas as needed


  • Must have solid professional customer service experience from within an office setting
  • Any medical office experience or knowledge of practices, procedures and systems is highly preferred
  • Any scheduling experience is preferred
  • Must be comfortable with computers
  • Professional demeanor
  • Must have a customer is the top priority mentality
  • Must maintain a positive working environment for patients and staff
  • Ability to work within a very busy environment
  • Ability to work with confidential information
  • Extremely strong work ethic and team player


  • Employees are very valued and treated well
  • Very reputable and very busy office
  • Director believes in cross training staff wherever applicable
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid holidays
  • Paid vacation
  • Sick days


Hours: Rotating schedule every other week 8:00am – 4:30pm & 8:30am – 5:00pm

Length: Temporary to Hire

Pay for the Customer Service / Scheduler position: $16.00 – $18.00 / – based on experience

Location: Appleton, WI

Job ID: 139561

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.