• Full Time
  • Madison, WI
  • This position has been filled
  • Salary: $16.00 - $18.50 / hr. - based on experience
Job ID: 139788

Cadre

Are you a Customer Service Specialist who has outstanding people skills? Are you a Customer Service Specialist who is looking for an opportunity that provides variety?

Our client is an association that provides information, education and networking for agricultural industries.

WHAT YOU WILL BE DOING:

As a Customer Service Specialist, you will answer incoming calls, provide information or refer calls to the proper staff.

  • Answer phone and e-mail inquiries requiring overall knowledge of the association by explaining policies, procedures or services
  • Make calls to community members for the purpose of product/service promotion, registration qualification, data quality and other related business transactions
  • Assist with incoming/outgoing mail, shipping, printing and supplies inventory
  • Prepare reports for annual board meetings and monthly board updates
  • Enter and update contact and account record data to include invoicing, event registrations, marketing queries and related processes
  • Assist with any other duties as assigned to include a special project

WHAT YOU NEED:

  • 1 year of customer service experience
  • 2 years of office experience is ideal
  • MSWD and Excel skills
  • Microsoft Teams experience is a plus
  • Friendly, outgoing and personable
  • Must be comfortable working in fast-paced team environment
  • Great phone skills
  • Strong attention to detail, accuracy and quality
  • Must be okay with traveling once a year

WHAT YOU GET:

  • Get to attend the trade show once a year (all expenses paid for by the company)
  • Workout room onsite for employees to use
  • Health insurance

GENERAL INFORMATION:

Hours: 8:00am – 4:30pm Monday – Friday – must be open to travel once a year, contact us for those details

Length: Temporary to Hire possibly Direct Hire

Pay for the Customer Service Specialist position: $16.00 – $18.50 / hr. – based on experience

Location: Madison, WI

Job ID: 139788

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.