Cadre
Are you a Customer Service Specialist who strong math & Excel skills? Are you a Customer Service Specialist who enjoys working with people over the phone?
Our client is a food distribution company that has been in business for almost 100 years.
WHAT YOU WILL BE DOING:
As a Customer Service Specialist, you will be the first point of contact in a group of a few people who answer the phones as well as transfer calls and document the information regarding the machines.
- Enter service calls & completion into industry specific software
- Call/email/text technician to find out job status if there has been no update
- Follow up on machine status
- Confirm incoming product matches with what is in the system
- Use math to figure quantities and enter into system while meeting deadlines
- Possible accounts receivable duties
WHAT YOU NEED:
- Strong numbers and math capability preferred
- May consider retail customer service
- MSWD & Excel skills
- PowerPoint skills a plus
- Detailed math and number skills
- Multitasking skills
- Take initiative to follow-up
WHAT YOU GET:
- Company promotes internal growth
- Great longevity within the company
- Health insurance
- Dental insurance
- Vision insurance
- Spending accounts
- Retirement plan
- Short and long term disability
- Healthcare spending account
GENERAL INFORMATION:
Hours: Monday-Thursday 7:30am-4:00pm & Friday 7:30am-3:30pm (may consider 30 hours per week)
Length: Temporary-to-Hire
Pay for the Customer Service Specialist position: $16.00-$17.00/hr. based on experience
Location: Appleton, WI
Job ID: 142349
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.