• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $20.00- $23.00/hr. based on experience
Job ID: 142368


Are you a Customer Service Specialist who is looking for an opportunity with a company that offers great benefits? Are you a Customer Service Specialist who has strong and accurate data entry skills?

Our client is an award-winning company with a reputation for integrity and concierge-level service. They seek to hire creative individuals capable of working both independently and collaboratively.


As a Customer Service Specialist, you will be the primary point of contact for inbound calls, outbound calls, documentation and managing e-mail communications.

  • Provide customer service and support to clients
  • Research and provide answers to all client inquiries
  • Communicate with clients on all transactional matters affecting their business
  • Work with internal staff in various departments to resolve client inquiries and issues
  • Provide client education on processes, systems, company resources and looping in education to support
  • Complete supplier and customer invoicing
  • Coordinate blackout’s, credits, chargebacks and freight order entry/questions
  • Manage client’s unbilled orders and quality checks of business unit
  • Complete necessary paperwork and corresponding forms
  • Audit and verify all transactions on remittance


  • 2+ years of customer service, billing, or accounting experience working within an office type setting
  • Business to business experience preferred
  • Accounts payable, billing / invoicing or other accounting functions highly preferred
  • Associate degree in Accounting or Finance highly preferred
  • Computer / tech savvy
  • Excel skills
  • Strong and accurate data entry skills
  • Google Suite; Gmail, Google Drive, Sheets, etc. highly preferred
  • Self-driven, self-sufficient and proactive
  • Highly efficient and detail oriented
  • Adaptable and willing to learn new things
  • Strong organizational and prioritizing skills
  • Excellent communication skills


  • Excellent opportunity to learn a new industry
  • Wonderful team
  • Growth opportunities
  • Located in a fun-eventful downtown area
  • Free parking
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Paid vacation
  • Paid holidays


Hours: Ideal schedule: 8:00am-4:30pm during training. 9:30am-6:00pm after training.

Length: Temporary-to-Hire

Pay for the Customer Service Specialist position: $20.00- $23.00/hr. based on experience

Location: Appleton, WI

Job ID: 142368

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.