• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $47,500.00/yr.
Job ID: 141599


Are you a Customer Support Representative who has professional people & communication skills? Are you a Customer Support Representative who is looking for an opportunity within a team environment that offers great benefits?

Our client is a packaging company that has been in business since 2003.


As Customer Support Representative, you will coordinate all aspects of projects beginning to end as well as provide technical support.

  • Assess and build customer relationships
  • Communicate business transaction information with customers via telephone and email
  • Enter & track quotes, orders and samples
  • Follow up on quotes on regular basis until order is received or opportunity deemed lost
  • Follow up on quotes, orders and provide feedback to customers
  • Gather and send samples to customers
  • Enter analysis requests


  • 2-3 years of customer service or support type role where they worked with the customers in some capacity
  • Manufacturing or consumer goods background preferred
  • Basic film chemistry experience preferred
  • Bachelor’s degree preferred
  • MSWD, Excel and Outlook skills
  • ERP system experience preferred
  • SAP experience a plus
  • Sense of urgency and drive to satisfy the customer
  • Work well in a progressive & team-oriented environment
  • Professional and clear communication skills
  • Maintain positive & effective working relationships with others
  • Comprehend and follow direction well
  • Positive attitude and a self-starter
  • Apply logical thinking to solve problems & accomplish tasks


  • Growing international company that values our employees
  • Frequent fun team events
  • On site gym with fitness equipment
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)


Hours: 8:00am-5:00pm

Length: Temporary-to-Hire or Direct Hire

Pay for the Customer Support Representative position: $47,500.00/yr.

Location: Appleton, WI

Job ID: 141599

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.