• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: Based on experience
Job ID: 141866


Are you a Direct Hire Bilingual Customer Service / Member Service Representative who has strong math skills? Are you a Direct Hire Bilingual Customer Service / Member Service Representative who enjoys building relationships with customers?

Our client is a full service credit union.


As a Bilingual Customer Service / Member Service Representative, you will work with members to assist with consumer lending and new accounts as well as promote products & services.

  • Build financial relationships with members
  • Answer member’s questions
  • Educate members about home banking, e-services and other products
  • Promote products and services
  • Maintain and follow up on accounts
  • Make decisions based on policies and member data
  • Correspond with members on eligibility requirements for accounts, loans and denials of credit
  • Assist with Teller functions


  • 3-6+ months of banking or financial industry experience preferred
  • Will consider 1+ years of customer service representative experience in a business setting
  • Bilingual in English & Spanish (written and verbal)
  • MSWD and Excel skills
  • Self-motivated with the ability to react to change, feedback/critique quickly and positively
  • Outstanding customer service and relationship building skills
  • Good math skills
  • Comfortable working in an environment where ideas are shared
  • Handle highly confidential information
  • Comfortable suggesting products and services
  • Team player
  • Valid driver’s license and proof of insurance


  • Their mission statement states they like to have fun
  • Slogan is people helping people
  • Great work/life balance
  • Company likes to give back to the community
  • Health insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Paid vacation
  • Sick time
  • 401(k)


Hours: Monday-Friday 8:00am-5:00pm, will work rotating Fridays 9:00am-6:00pm and Saturdays once every month 8:15am-12:15pm

Length: Direct Hire

Pay for the Bilingual Customer Service / Member Service Representative position: Based on experience

Location: Green Bay, WI

Job ID: 141866

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.