Cadre
Are you a Direct Hire – Customer Service Representative who wants to work with a growing company? Are you a Direct Hire – Customer Service Representative who thrives in a fast-paced work environment?
Our client collaborates with their customers in order to find the right solution to fit their needs. In addition to selling equipment, they offer various training and safety classes.
WHAT YOU WILL BE DOING:
As a Customer Service Representative, you will work with sales and marketing to help drive customer business, ensure coordination and execute lead generation.
- Manage and track daily sales leads generated
- Cold call prospective customers from leads to promote products, services and drive customer business
- Develop a rapport with potential and current customers
- Support the sales team members with qualification of sales-related inquires
- Receive and distribute incoming sales leads from marketing sources to the correct person once they are qualified
- Record notes, update information in the system and ensure data for current customers and prospects is accurate
- Create, run and maintain reports for sales and marketing management teams
- Assist sales representatives and marketing by coordinating projects
- Design and implement new forms and documents
- Maintain a lead tracking report
- Provide department back up
- Perform other administrative duties as needed in support of sales and marketing
WHAT YOU NEED:
- 1+ year of customer service, business development or sales related experience
- May consider a recent graduate with an Associate or Bachelor’s degree in business, marketing or a related field
- Associate degree in business, marketing or a related degree is a plus
- Excel skills
- CRM system or Salesforce software is a plus
- Strong verbal, written and interpersonal communication skills
- Strong problem solving and analytical skills
- Excellent multi-tasking skills and ability to prioritize
- Self-starter and able to work in a fast paced environment
- Excellent customer service skills
- Dedicated team player
WHAT YOU GET:
- Growing company
- Great opportunity to gain additional skills
- Very fast-paced environment
- Health insurance
- Dental insurance
- Vision insurance
- Paid vacation
- Paid holidays
GENERAL INFORMATION:
Hours: 8:00am – 4:30pm
Length: Direct Hire or Temporary to Hire
Pay for the Customer Service Representative position: Based on experience, contact us for details
Location: Green Bay, WI
Job ID: 139532
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.