Direct Hire Commercial Lines Customer Service Representative

Are you a Direct Hire Commercial Lines Customer Service Representative who is highly organized? Are you a Direct Hire Commercial Lines Customer Service Representative who has strong computer skills?

Our client is an independent insurance agency with offices in the Midwest.

WHAT YOU WILL BE DOING:

As a Commercial Lines Customer Service Representative, you will be responsible for supporting Commercial Lines Agents.

• Take phone calls
• Answer coverage questions and inquiries from Agents
• Mentor new Agents with application completions, company products, etc.
• Work with Underwriters and Agents to provide quotes

WHAT YOU NEED:

• Insurance industry experience, preferably commercial lines experience
• Would consider someone with outstanding customer service skills that has a true interest in the insurance industry
• P&C license a plus (if do not have, must be willing to obtain)
• Computer savvy with the ability to work with several systems at once
• MSWD and Excel skills
• AMS360 management system, EZLynzx Rater or CRM software knowledge a plus
• Personable, patient and calm
• Excellent verbal and written communication skills
• Ability to work easily and well under pressure
• Good problem solving skills
• Ability to work well within a team environment
• Sense of urgency, ability to prioritize and stay organized
• Strong work ethic

WHAT YOU GET:

• Room for growth and opportunity to take on more responsibilities
• Small office
• Family feel
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid vacation
• 401(k)

GENERAL INFORMATION:

Hours: 8:00am-5:00pm

Length: Direct Hire

Pay for the Commercial Lines Customer Service Representative position: $40,000-$48,000/yr. based on experience

Location: Green Bay, WI

Job ID: 142048

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.