Job ID: 141338
Cadre
Are you a Direct Hire Customer Account Specialist who has excellent people and listening skills? Are you a Direct Hire Customer Account Specialist who is looking for an opportunity within a family-oriented company that offers great benefits?
Our client is a manufacturer and distributer of industrial hardware.
WHAT YOU WILL BE DOING:
As a Customer Account Specialist, you will work with customers from start to finish, answer calls/questions and respond to emails.
- Maintain customer data
- Enter purchase orders
- Enter orders, make changes and confirm shipping dates
- Resolve customer issues and address concerns
- Prepare customer invoices and generate statements
- Receive customer payments and complete collections
WHAT YOU NEED:
- Customer service or office experience preferred
- Recent college degree a plus
- Experience working with customers from start to finish a plus
- Tech savvy
- MSWD and Excel skills
- ERP Software experience a plus
- Good with numbers
- Stay calm in difficult situations
- Work in a fast-paced environment
WHAT YOU GET:
- Management really connects with the employees
- Family owned
- Family atmosphere
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Profit sharing
- Paid vacation
- Paid holidays
GENERAL INFORMATION:
Hours: 8:00am–5:00pm
Length: Direct Hire
Pay for the Customer Account Specialist position: $18.00-$20.00/hr. based on experience
Location: Green Bay, WI
Job ID: 141338
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.