• Full Time
  • Kimberly, WI
  • This position has been filled
  • Salary: Pay based on experience. Contact us for details.
Job ID: 141052


Are you a Direct Hire – Customer Service / Member Service Representative who has overall strong math skills? Are you a Direct Hire – Customer Service / Member Service Representative who enjoys building relationships with customers?

Our client is a full service credit union.


As a Customer Service / Member Service Representative, you will work with members meeting all of their needs/requests in the areas of consumer lending and new accounts along with promoting products and services.

  • Build financial relationships with members
  • Educate members about home banking, e-services and other products
  • Promote applicable credit union products and services to new/existing members
  • Accurately maintain and follow up on all types of accounts on the computer system
  • Interpret key documents and make decisions based on policies and member data
  • Correspond with the membership on eligibility requirements for accounts, loans and denials of credit
  • Answer member questions as well as other employees’ questions concerning the broad range of credit union products and information
  • Assist with Teller functions, open/close branch and assist in training new employees


  • 3-6+ months of banking or financial industry experience is preferred
  • Would consider 1+ years of customer service experience in a business setting
  • MSWD and Excel skills
  • Self-motivated with the ability to react to change, feedback and critique quickly and positively
  • Must be comfortable working in an environment where ideas are shared
  • Friendly, personable and easygoing
  • Outstanding customer service and relationship building skills
  • Math skills
  • Handle highly confidential information
  • Comfortable suggesting products and services that work best for the customer
  • Strong organizational skills and detail oriented
  • Team player and strong work ethic
  • Valid drivers license and proof of insurance


  • Their mission statement states they like to have fun
  • Slogan is people helping people
  • Great work/life balance
  • Company likes to give back to the community
  • Health insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Paid vacation
  • Sick time
  • 401(k)


Hours: 8:00am-5:00pm Monday-Friday, will work rotating Fridays 9:00am-6:00pm and approximately once a month Saturdays 8:15am-12:15pm

Length: Direct Hire

Pay for the Customer Service / Member Service Representative position: Pay based on experience. Contact us for details.

Location: Kimberly, WI

Job ID: 141052

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.