• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: Based on experience
Job ID: 141263

Cadre

Are you a Direct Hire Customer Service / Member Service Representative who has strong math skills? Are you a Direct Hire Customer Service / Member Service Representative who enjoys building relationships with customers?

Our client is a full service credit union.

WHAT YOU WILL BE DOING:

As a Customer Service / Member Service Representative, you will work with members meeting all of their needs/requests in the areas of consumer lending and new accounts.

  • Build financial relationships with members
  • Educate members about home banking, e-services and other products
  • Promote products and services
  • Follow up on customer accounts and answer member questions
  • Correspond with members on eligibility requirements for accounts, loans and denials of credit
  • Assist with Teller functions

WHAT YOU NEED:

  • 3-6+ months of banking or financial industry experience preferred
  • 1+ years of customer service representative experience in a business setting a plus (not retail)
  • MSWD and Excel skills
  • Self-motivated with the ability to react to change, feedback/critique quickly and positively
  • Outstanding customer service and relationship building skills
  • Good math skills
  • Comfortable working in an environment where ideas are shared
  • Handle highly confidential information
  • Comfortable suggesting products and services that work best for the customer
  • Organizational skills and detailed
  • Team player
  • Valid driver’s license and proof of insurance

WHAT YOU GET:

  • Their mission statement states they like to have fun
  • Slogan is people helping people
  • Great work/life balance
  • Company likes to give back to the community
  • Health insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Paid vacation
  • Sick time
  • 401(k)

GENERAL INFORMATION:

Hours: Monday-Thursday 8:00am-5:00pm, rotating Friday 9:00am-6:00pm and one Saturday a month 8:15am-12:15pm

Length: Direct Hire

Pay for the Customer Service / Member Service Representative position: Based on experience

Location: Green Bay, WI

Job ID: 141263

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.