• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $40,000-$50,000/yr. based on experience
Job ID: 141855

Cadre

Are you a Direct Hire Customer Service Representative who has strong relationship building skills? Are you a Direct Hire Customer Service Representative who is looking for an opportunity within a company that offers great benefits?

Our client is a wholesale distributor of industrial supplies.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will process customer orders, changes & returns as well as respond to customers and outside sales requests on products and quotes.

  • Develop strong customer relationships & inform customers of current sales and marketing programs
  • Close the sale opportunities that are uncovered during the conversation
  • Display a thorough understanding of products and features
  • Partner with sales team and other internal teams to meet and exceed customer’s service expectations
  • Acknowledge purchase orders and expedite orders
  • Back up to answering phones

WHAT YOU NEED:

  • Customer service experience where you have worked with customers from start to finish
  • Machine shop, construction or hardware store experience a plus
  • Industrial supply distribution experience a plus
  • Associate degree in Business a plus
  • MSWD, Excel & Outlook skills
  • Strong communication skills
  • Relationship building skills to connect with customers over the phone
  • Organized and detailed
  • Team player

WHAT YOU GET:

  • Large company with a small company feel
  • Company rewards their employees with raises and bonuses who have earned it
  • Ability to move into other roles within the company or possible promotions down the road, they like to promote from within
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid vacations & holidays
  • Tuition reimbursement

GENERAL INFORMATION:

Hours: 8:00am-4:30pm or 8:00am-5:00pm

Length: Direct Hire

Pay for the Customer Service Representative position: $40,000-$50,000/yr. based on experience

Location: Green Bay, WI

Job ID: 141855

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.