• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $18.00-$22.00/hr. based on experience. Eligible for monthly incentive bonus.
Job ID: 141535

Cadre

Are you a Customer Service Specialist who enjoys working with people over the phone? Are you a Customer Service Specialist who has strong negotiating and problem solving skills?

Our client is a family-owned and operated company that provides transportation and distribution services throughout the U.S. and Canada.

WHAT YOU WILL BE DOING:

As a Customer Service Specialist, you will make and take about 200+ calls per day as well as take over freight from the Sales team and schedule the first load for the customer.

  • Find carriers to move freight & call carriers
  • Understand available loads that need to be scheduled
  • Take incoming calls from carriers asking to take loads posted on the website
  • Handle any problems or issues
  • Negotiate and price loads

WHAT YOU NEED:

  • Sales, customer service or retail experience
  • Computer savvy with the ability to learn new programs quickly
  • MSWD and Excel skills
  • Strong and accurate data entry skills
  • Strong verbal/written communication skills
  • Comfortable being on the phones all day
  • High attention to detail
  • Excellent customer service and phone skills
  • Strong negotiating and problem solving skills
  • Self-starter, motivated and driven in a fast-paced environment
  • Team player

WHAT YOU GET:

  • Smaller company with a family feel
  • Hard working and fun environment
  • Good longevity within the company
  • Room for growth and the ability to take on additional responsibilities
  • Health insurance
  • Paid holidays
  • Paid vacation
  • 401(k)

GENERAL INFORMATION:

Hours: 8:00am-5:00pm

Length: Temporary-to-Hire, possible Direct Hire

Pay for the Customer Service Specialist position: $18.00-$22.00/hr. based on experience. Eligible for monthly incentive bonus.

Location: Green Bay, WI

Job ID: 141535

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.