• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $18.00-$20.00/hr. based on experience
Job ID: 142319


Are you a Direct Hire Customer Service Specialist who has excellent customer service & communication skills? Are you a Direct Hire Customer Service Specialist who is looking for an opportunity within a small, friendly team environment?

Our client focuses on reducing cost and increasing efficiency while providing top-notch service in order to build trust and long-term relationships. They have a passion for success and are proud to celebrate professional and personal accomplishments of their team.


As a Customer Service Specialist, you will coordinate and oversee customer projects from start to finish as well as handle all customer inquiries and select carriers.

  • Load tendering
  • Create shipping documents
  • Trace shipments
  • Audit and process carrier invoices
  • Process customer shipments, changes and invoices
  • Work closely with Accounting to resolve invoice items


  • Customer service experience in a call center or business/office setting
  • Transportation/logistics experience a plus
  • Any LTL experience a plus
  • Computer savvy to learn their system & work with multiple screens pulled up at once
  • Strong and accurate typing skills
  • Excel skills
  • Self-motivated and strong problem solving skills
  • Organized
  • Excellent customer service & communication skills
  • Team player
  • Live within driving distance of Green Bay, WI


  • Casual dress code
  • Flexibility with hours
  • Small company that offers a friendly, team environment
  • Health insurance
  • Dental insurance
  • Disability insurance
  • Paid vacation & holidays


Hours: 40 hours per week between 6:30am-5:00pm

Length: Direct Hire

Pay for the Customer Service Specialist position: $18.00-$20.00/hr. based on experience

Location: Green Bay, WI. Training will be onsite for 6-9months, hybrid schedule available after that is complete. Must live within driving distance of Green Bay, WI.

Job ID: 142319

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.