• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $45,000.00-$47,500.00/yr. based on experience
Job ID: 141360


Are you a Direct Hire Customer Support Representative who has excellent relationship building skills? Are you a Direct Hire Customer Support Representative who is looking for an opportunity within a growing international company that offers great benefits?

Our client is a packaging company that has been in business since 2003.


As a Customer Support Representative, you will coordinate all aspects of projects beginning to end as well as provide technical support.

  • Enter/follow up and track quotes, orders, samples, etc.
  • Gather and send samples to customers
  • Enter analysis requests and follow through to completion
  • Send credit applications and all other forms to new customers
  • Enter claims and follow through to close of claim
  • Maintains records of all inquiries, orders and samples


  • Customer-focused/customer service & support (full cycle) experience
  • Manufacturing or consumer goods industry experience preferred
  • Understanding of film chemistry preferred
  • Associate or Bachelor’s degree preferred
  • MSWD, Excel and Outlook skills
  • ERP system experience preferred
  • Sense of urgency and drive to satisfy the customer
  • Work well in a team environment
  • Comprehend and follow direction well
  • Positive attitude and a self-starter
  • Lift up to 25 lbs.


  • Growing international company that values their employees
  • Fun place to work with frequent employee events
  • They offer employees the ability to learn all areas of our business
  • Onsite gym with fitness equipment
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)


Hours: 8:00am-5:00pm

Length: Direct Hire

Pay for the Customer Support Representative position: $45,000.00-$47,500.00/yr. based on experience

Location: Appleton, WI

Job ID: 141360

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.