• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $18.00-$22.00/hr. based on experience
Job ID: 142326

Cadre

Are you a Direct Hire Hybrid Customer Service Representative who lives within driving distance of Green Bay, WI? Are you a Direct Hire Hybrid Customer Service Representative who has strong problem solving & researching skills?

Our client is a manufacturing company in the food industry with over 30 years of experience. They understand that their employees are essential to their success and offer great benefits & advancement opportunities.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will be responsible for developing new relationships and strengthening existing relationships with customers.

  • Take orders from customers
  • Work with production and scheduling
  • Send orders to the logistics team to schedule shipments
  • Research issues and problem solve
  • Liaison between the customer and internal departments

WHAT YOU NEED:

  • Customer service experience (working with customers from start to finish) preferred
  • Food industry or manufacturing experience a plus
  • MSWD and Excel skills
  • ERP experience a plus
  • Tech savvy
  • Build rapport and relationships with customers
  • Handle distractions and stay focused
  • Complex problem solving skills and research skills
  • Handle upset customers calmly and professionally
  • Decision making skills
  • Live within driving distance of Green Bay, WI

WHAT YOU GET:

  • Growing company with great opportunities down the road
  • Well-established company with a great reputation
  • Flexible schedules during the off-season
  • Health insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Paid vacation
  • Paid holidays
  • Bonuses
  • 401(k)

GENERAL INFORMATION:

Hours: 40 hours per week between 7:30am-5:30pm. Flexible to schedules!

Length: Direct Hire

Pay for the Customer Service Representative position: $18.00-$22.00/hr. based on experience

Location: Green Bay, WI. Position is hybrid, three days in the office and 2 from home. Must live within driving distance of Green Bay, WI.

Job ID: 142326

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.