• Full Time/Part Time
  • Fond du Lac, WI
  • This position has been filled
  • Salary: $30,000.00 – $40,000.00 / yr. + based on experience
Job ID: 140812


Are you a Direct Hire Personal Lines Customer Service Representative who is passionate about helping people? Are you a Direct Hire Personal Lines Customer Service Representative who is looking for a career opportunity within an established company in the Fond du Lac, WI area?

Our client is an insurance agency in the Fond du Lac area.


As a Personal Lines Customer Service Representative, you will answer phones and answer customer/billing account questions.

  • Maintain paperwork
  • Handle service work for accounts
  • Process policy changes and renewals
  • Communicate with insurance carriers and customers
  • Handle insurance carrier downloads
  • Check insurance policies for accuracy
  • Answer and solve billing concerns and issues for customers
  • No sales involved


  • Willing to obtain your Property & Casualty insurance licenses within 6 months of employment
  • Customer service experience on the phones
  • Insurance or licensing experience a plus
  • Math skills
  • Computer savvy with the ability to catch on to new programs quickly
  • Strong data entry and typing skills
  • Passionate about helping others
  • Positive attitude with an eagerness to learn and grow with the company
  • Strong multitasking skills in a very fast-paced environment
  • Strong communication skills
  • Career oriented and strong work ethic


  • Company has been in business 60+ years
  • Excellent internal longevity
  • Paid holidays
  • Paid vacation
  • PTO
  • Sick days
  • IRA pension plan
  • Disability
  • Funeral leave
  • Continuing education


Hours: 35 hours per week Monday – Thursday 9:00am – 5:00pm and Friday 8:00am – 4:00pm

Length: Direct Hire

Pay for the Personal Lines Customer Service Representative position: $30,000.00 – $40,000.00 / yr. + based on experience

Location: Fond du Lac, WI

Job ID: 140812

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.