• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $35,000-$42,000/yr. based on experience
Job ID: 142047


Are you a Direct Hire Personal Lines Customer Service Representative who has good problem solving skills? Are you a Direct Hire Personal Lines Customer Service Representative who is looking for an opportunity within a team environment?

Our client is an independent insurance agency with offices in the Midwest.


As a Personal Lines Customer Service Representative, you will be responsible for developing and maintaining customer service for personal lines.

  • Create quotes for members
  • Make policy changes
  • Obtain requested documents
  • Process and document endorsements as requested
  • Analyze risks to ensure proper placement and provide knowledge of risk eligibility with carriers


  • Insurance industry experience, preferably personal lines experience
  • Would consider someone with outstanding customer service skills that has a true interest in the insurance industry
  • P&C license a plus (if do not have, must be willing to obtain)
  • Computer savvy with the ability to work with several systems at once
  • MSWD and Excel skills
  • AMS360 management system, EZLynzx Rater or CRM software knowledge a plus
  • Personable, patient and calm
  • Excellent verbal and written communication skills
  • Ability to work easily and well under pressure
  • Good problem solving skills
  • Ability to work well within a team environment
  • Sense of urgency, ability to prioritize and stay organized
  • Strong work ethic


  • Room for growth and opportunity to take on more responsibilities
  • Small office
  • Family feel
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid vacation
  • 401(k)


Hours: 8:00am-5:00pm

Length: Direct Hire

Pay for the Personal Lines Customer Service Representative position: $35,000-$42,000/yr. based on experience

Location: Green Bay,WI

Job ID: 142047

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.