Cadre
Are you a Direct Hire Senior Customer Account Specialist who has strong multitasking and prioritizing skills? Are you a Direct Hire Senior Customer Account Specialist who is looking for an opportunity within a team environment that offers great benefits?
Our client provides high quality products in their industry and continually exceeds customer expectations.
WHAT YOU WILL BE DOING:
As a Senior Customer Account Specialist, you will manage initial purchase order placement through delivery for specific customer account assignments.
- Create and maintain pricing records
- Lead and manage meetings
- Develop skillset to become the Microsoft Ax ERP system subject matter expert
- Support multiple customer portals to manage various customer requirements
- Work with the internal teams to resolve shipment issues
- Enter customer complaints, return material authorizations and inquiries
- Run reports and maintain customer profiles
- Support technology and innovative service solutions
- Follow food safety, quality,regulatory policies and procedures
WHAT YOU NEED:
- Full cycle customer-focused/customer service/support or account management type experience (client prefers 3-5 years)
- Consumer-packaged goods industry servicing food, drug and/or mass retailers experience preferred
- Associate or Bachelors’ degree preferred
- MSWD and Excel skills
- PowerPoint, OneNote, Microsoft Dynamics Ax and any ERP system experience preferred
- Highly motivated & self-starter
- Results driven and proactive
- Strong multitasking and prioritizing skills
- Communication skills
- Work in a fast-paced & high growth environment
WHAT YOU GET:
- Casual work environment
- Fun team with a collaborative environment
- Coffee café
- Employee discounts
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid vacation
GENERAL INFORMATION:
Hours: 40 hours per week between 7:00am-5:00pm
Length: Direct Hire
Pay for the Senior Customer Account Specialist position: $25.00-$31.00/hr. based on experience
Location: Little Chute, WI
Job ID: 141413
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.