• Full Time
  • Little Chute, WI
  • This position has been filled
  • Salary: $25.00-$31.00/hr. based on experience
Job ID: 141413

Cadre

Are you a Direct Hire Senior Customer Account Specialist who has strong multitasking and prioritizing skills? Are you a Direct Hire Senior Customer Account Specialist who is looking for an opportunity within a team environment that offers great benefits?

Our client provides high quality products in their industry and continually exceeds customer expectations.

WHAT YOU WILL BE DOING:

As a Senior Customer Account Specialist, you will manage initial purchase order placement through delivery for specific customer account assignments.

  • Create and maintain pricing records
  • Lead and manage meetings
  • Develop skillset to become the Microsoft Ax ERP system subject matter expert
  • Support multiple customer portals to manage various customer requirements
  • Work with the internal teams to resolve shipment issues
  • Enter customer complaints, return material authorizations and inquiries
  • Run reports and maintain customer profiles
  • Support technology and innovative service solutions
  • Follow food safety, quality,regulatory policies and procedures

WHAT YOU NEED:

  • Full cycle customer-focused/customer service/support or account management type experience (client prefers 3-5 years)
  • Consumer-packaged goods industry servicing food, drug and/or mass retailers experience preferred
  • Associate or Bachelors’ degree preferred
  • MSWD and Excel skills
  • PowerPoint, OneNote, Microsoft Dynamics Ax and any ERP system experience preferred
  • Highly motivated & self-starter
  • Results driven and proactive
  • Strong multitasking and prioritizing skills
  • Communication skills
  • Work in a fast-paced & high growth environment

WHAT YOU GET:

  • Casual work environment
  • Fun team with a collaborative environment
  • Coffee cafĂ©
  • Employee discounts
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid vacation

GENERAL INFORMATION:

Hours: 40 hours per week between 7:00am-5:00pm

Length: Direct Hire

Pay for the Senior Customer Account Specialist position: $25.00-$31.00/hr. based on experience

Location: Little Chute, WI

Job ID: 141413

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.