• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $47,500-$50,000/yr. based on experience
Job ID: 142357


Are you a Direct Hire Customer Support Representative who has 3+ years of customer service/support experience? Are you a Direct Hire Customer Support Representative who is looking for an opportunity within a growing international company that offers great benefits?

Our client is a packaging company that has been in business since 2003.


As a Senior Customer Support Representative, you will coordinate all aspects of projects beginning to end as well as provide technical support.

  • Enter/follow up and track quotes, orders, samples, etc.
  • Gather and send samples to customers
  • Enter analysis requests and follow through to completion
  • Send credit applications and all other forms to new customers
  • Enter claims and follow through to close of claim
  • Maintains records of all inquiries, orders and samples


  • Customer service/support (full cycle) experience (3+ years)
  • Manufacturing or consumer goods industry experience preferred
  • Understanding of film chemistry preferred
  • Bachelor’s degree preferred
  • MSWD, Excel and Outlook skills
  • ERP system experience preferred
  • Sense of urgency and driven to satisfy the customer
  • Work well in a team environment
  • Comprehend and follow directions well
  • Positive attitude and a self-starter
  • Lift up to 25 lbs.


  • Growing international company that values their employees
  • Fun place to work with frequent employee events
  • They offer employees the ability to learn all areas of our business
  • Onsite gym with fitness equipment
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Paid vacation & holidays


Hours: 8:00am-5:00pm

Length: Direct Hire

Pay for the Senior Customer Support Representative position: $47,500-$50,000/yr. based on experience

Location: Appleton, WI

Job ID: 142357

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.