• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: $15.00 - $17.00 / hr. – based on experience
Job ID: 140104


Are you a Medical Equipment / Office Assistant who has excellent customer service skills? Are you a Medical Equipment / Office Assistant who enjoys working in a team environment?

Our client has been proudly serving the area for 15 years. They focus on finding the right product for their customers without using high-pressure sales.


As a Medical Equipment / Office Assistant, you will confirm collected data from the Intake Assistant is correct in customer charts, work with data entry, file preparation and insurance verifications.

  • Create sales orders for incoming orders for the equipment
  • Obtain prescriptions, progress/clinical notes and other documentation for claims to be submitted
  • Obtain prior authorizations as needed from payer sources including renewals
  • Work with insurance criteria/checklists, medical policies and fee schedules to assist customers in receiving the equipment they need
  • Assist with reports and tasks throughout the department
  • Filing, scanning and sorting documents
  • You will be cross trained to also assist in the Billing department
  • Assist with answering incoming customer calls and with customers in the showroom


  • 6+ months of office experience
  • Any medical, insurance billing experience or familiarity with clinic experience is a plus
  • MSWD and Excel skills
  • Any experience/knowledge with Brightree is a plus
  • Self-motivated, driven and a positive attitude
  • Professional, warm and welcoming
  • Excellent customer service skills
  • Must be extremely detailed and accurate
  • Must be okay with a management style that is more direct and open with their communication
  • Must be okay with a training process that is unstructured
  • Ability to catch on quickly and take good notes
  • Excellent customer service skills
  • Outstanding time-management skills in a sometimes stressful fast-paced environment
  • Ability to work well in a small company and get along well with the team
  • Team player, must help out however and wherever needed
  • Career-driven and strong work ethic


  • Company with great longevity
  • Ability to learn new skills
  • Health insurance
  • Paid vacation
  • Paid holidays


Hours: 8:00am – 4:30pm

Length: Temporary to Hire

Pay for the Medical Equipment / Office Assistant position: $15.00 – $17.00 / hr. – based on experience

Location: Green Bay, WI

Job ID: 140104

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.

To learn more about Cadre and to view hundreds of immediate openings, please visit our website at www.cadreservices.com.