• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $18.00 / hr.
Job ID: 140891


Are you a Medical Front Office Associate wants Friday’s off? Are you a Medical Front Office Associate who loves a busy and fast-paced environment?

Our client specializes in medical screening.


As a Medical Front Office Associate, you will handle registration as well as scheduling and insurance.

  • Greet and check-in patients, register demographic information and process payment plans and copays
  • Answer phones and fields calls for associates
  • Liaison between technologists and patients waiting for exams
  • Relay messages regarding scanner status and other clinic information
  • Maintain front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Order office supplies as needed
  • Maintain supply of patient information sheets
  • Complete confirmation calls and provide preparation instructions to patient
  • Fax reports, billing information, and medical release forms as requested
  • Schedule patients and enter orders
  • Maintain current and accurate database on all current and potential referring Physicians
  • Maintain accurate patient records within radiology information system
  • Maintain current and accurate pending-scheduling list
  • Check exams for pre-certification with patient’s insurance company
  • Use knowledge of insurance carriers and procedures that require waivers to obtain authorization if needed prior to appointment
  • Handle release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
  • Assist with arranging interpreter services, transportation and hotel accommodations for patients when appropriate


  • Customer service experience working in a medical office/clinic
  • Scheduling in a medical office/clinic experience
  • HIPAA and safety guidelines experience
  • Medical terminology experience
  • May consider strong face to face customer service and computerized scheduling experience
  • Comfortable with computers to learn industry specific software program
  • Organizational and prioritizing skills
  • Solid follow through with assignments
  • Confidentiality
  • Strong verbal and written communication skills
  • Able to work in a very fast-paced environment while juggling multiple tasks
  • Deliver high quality customer service to internal and external customers by communicating with integrity and compassion
  • Remain calm in difficult situations


  • Company is fully committed to the idea that customers/patients are #1
  • Several high customer service ratings in their industry
  • Personal/family feel
  • Free MRI’s
  • Potential for bonus
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Holiday and PTO


Hours: 4 –10 hour days: Mon and Wed 6:30am – 5:00pm & Tues and Thurs 8:30am – 7:00pm

Length: Temporary to Hire or Direct Hire

Pay for the Medical Front Office Associate position: $18.00 / hr.

Location: Appleton, WI

Job ID: 140891

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.