• Full Time
  • Green Bay, WI
  • This position has been filled
  • Salary: Based on experience – contact us for details
Job ID: 139421


Are you a Patient Account Representative who has strong problem solving and decision making skills? Are you a Patient Account Representative who enjoys working with people?

Our client is a well-known healthcare facility that is committed to providing the best care. They offer their employees a comprehensive and competitive benefits package along with a work environment that is team oriented and family friendly.


As a Patient Account Representative, you will be working at their various clinics in Brown County.

  • Perform registration/ pre-admission of patients
  • Handle scheduling, confirmations, reschedules and cancellations of appointments
  • Greet and direct patients
  • Coordinate patient placement and maintain census
  • Provide patients with payment/collection information and collect time of service payments
  • Answer and manage telephone calls
  • Help patients understand the explanation of benefit information
  • Meet requirements and take copies from patients
  • Provide general office support


  • 6+ months of medical/healthcare experience is highly preferred
  • Would consider someone with 6+ months of receptionist/administrative experience in an office setting
  • Bilingual in English and Spanish is a plus
  • Any insurance knowledge is a plus
  • Computer savvy to learn their system
  • Professional demeanor
  • Excellent customer service skills
  • Ability to remain calm during stressful times in a very fast-paced environment
  • Excellent prioritizing and multitasking skills with a lot of disruptions
  • Strong problem solving and decision making skills
  • Ability to handle highly confidential information
  • High attention to detail and accuracy
  • Must have reliable transportation, valid driver’s license and proof of insurance
  • Strong work ethic


  • Well-known company with a great reputation
  • Company that takes care of their employees
  • Company likes to promote from within
  • Challenging position


Hours: 40 hours per week between the hours of 7:00am – 7:00pm Monday – Saturday, contact us for details

Length: Temporary to Hire

Pay for the Patient Account Representative position: Based on experience – contact us for details

Location: Green Bay, WI

Job ID: 139421

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.