• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $18.00-$20.00 / hr. based on experience
Job ID: 140949


Are you a Patient Services Associate who is looking for a position with variety? Are you a Patient Services Associate who enjoys working with people over the phone and in person?

Our client specializes in podiatry and has been in business for 30 years.


As a Patient Services Associate, you will oversee the front office/lobby area, which includes opening and closing the office.

  • Field incoming requests and questions by monitoring phones, front desk, e-mails and faxes
  • Registration of patients
  • Complete over the counter sales and returns
  • Dispense orthotics and medical records to patients and guests
  • Prepare for the next business day through appointment reminders and chart preparation
  • Scan documents into medical records
  • Account for and scan all fee sheets
  • Assemble and distribute surgery bags
  • Merchandise and sell over the counter supplies and footwear
  • Handle new physician letters


  • 1+ year of receptionist / office or administrative experience, having dealt with phones
  • Highly prefer medical / health care industry experience in a patient services / receptionist / office or administrative role
  • EMR experience preferred
  • Highly prefer someone that is aware of HIPAA
  • MSWD and Excel skills
  • Computer savvy
  • Customer service skills
  • Excellent phone voice/etiquette
  • Must be a quick learner
  • Ability to remain calm in a very fast-paced environment
  • Strong multitasking skills
  • Valid driver’s license and insurance to travel to the Berlin location periodically


  • Highest referred office within their industry
  • “Best of the Valley” company
  • Internal longevity
  • Commission for things sold
  • Health insurance
  • 401(k)
  • Paid vacation and holidays


Hours: Monday, Wednesday, Thursday 8:30am-5:00pm, Tuesday 8:30am-6:00pm, and Friday 8:30am-4:00pm

Length: Temporary to Hire, may consider Direct Hire

Pay for the Patient Services Associate position: $18.00-$20.00 / hr. based on experience

Location: Appleton, WI

Job ID: 140949

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.