Cadre
Are you a Patient Services Representative who desires to work for a nonprofit organization? Are you a Patient Services Representative who is looking for an opportunity with a company that offers great benefits?
Our client provides a variety of services in order to help communities thrive. As their organization continues to grow, they are excited about the opportunity to add staff to their dedicated team that has a true passion for what they do.
WHAT YOU WILL BE DOING:
As a Patient Services Representative, you will answer multi-line phones as well as greet patients and check them in.
- Schedule patient appointments, input demographic and insurance information
- Troubleshoot issues and notify patients of insurance issues or scheduling conflicts
- Monitor the schedule & patients waiting in lobby and alert patients of any delays
- Process payments from patients for co-pays
- Initiate daily electronic appointment reminders
- Prepare bank deposits and record credit receipts
WHAT YOU NEED:
- Medical / healthcare experience (in any capacity) with in an office
- Experience working with phones highly preferred
- Bilingual in English & Spanish a plus
- Medical or behavioral health experience a plus
- Nonprofit experience preferred
- Computer savvy and able to toggle between multiple screens/programs
- MSWD, Excel and Outlook skills
- Microsoft Office 365 experience preferred
- Calm demeanor, trustworthy and a self-starter
- Attention to detail and pick up on things quickly
- Strong organizational & multitasking skills
- Maintain confidentiality
WHAT YOU GET:
- Opportunity to work for a growing organization
- Work with a team that has a passion for people and they work they do
- Collaborative work environment
- Caring and supportive team
- Work / life balance
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability
- PTO
- Employee Assistance Program
- Life insurance
- Flex spending account
- Health savings account
GENERAL INFORMATION:
Hours: 8:00am-5:00pm
Length: Temporary-to-Hire
Pay for the Patient Services Representative position: $16.00-$18.00/hr. based on experience
Location: Menasha, WI
Job ID: 142220
Job descriptions may not include every responsibility or qualification of the position.
Cadre is an Equal Opportunity Employer.