• Full Time
  • Menasha, WI
  • This position has been filled
  • Salary: $16.00-$18.00/hr. based on experience
Job ID: 142220


Are you a Patient Services Representative who desires to work for a nonprofit organization? Are you a Patient Services Representative who is looking for an opportunity with a company that offers great benefits?

Our client provides a variety of services in order to help communities thrive. As their organization continues to grow, they are excited about the opportunity to add staff to their dedicated team that has a true passion for what they do.


As a Patient Services Representative, you will answer multi-line phones as well as greet patients and check them in.

  • Schedule patient appointments, input demographic and insurance information
  • Troubleshoot issues and notify patients of insurance issues or scheduling conflicts
  • Monitor the schedule & patients waiting in lobby and alert patients of any delays
  • Process payments from patients for co-pays
  • Initiate daily electronic appointment reminders
  • Prepare bank deposits and record credit receipts


  • Medical / healthcare experience (in any capacity) with in an office
  • Experience working with phones highly preferred
  • Bilingual in English & Spanish a plus
  • Medical or behavioral health experience a plus
  • Nonprofit experience preferred
  • Computer savvy and able to toggle between multiple screens/programs
  • MSWD, Excel and Outlook skills
  • Microsoft Office 365 experience preferred
  • Calm demeanor, trustworthy and a self-starter
  • Attention to detail and pick up on things quickly
  • Strong organizational & multitasking skills
  • Maintain confidentiality


  • Opportunity to work for a growing organization
  • Work with a team that has a passion for people and they work they do
  • Collaborative work environment
  • Caring and supportive team
  • Work / life balance
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability
  • PTO
  • Employee Assistance Program
  • Life insurance
  • Flex spending account
  • Health savings account


Hours: 8:00am-5:00pm

Length: Temporary-to-Hire

Pay for the Patient Services Representative position: $16.00-$18.00/hr. based on experience

Location: Menasha, WI

Job ID: 142220

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.