• Full Time
  • Wisconsin
  • This position has been filled
  • Salary: $17.00/hr.
Job ID: 142382

Cadre

Are you a Wisconsin resident who is looking for a remote Customer Service Representative opportunity? Are you a Remote Customer Service Representative who enjoys detailed work in a fast-paced environment?

Our client specializes in providing background check, drug testing and occupational healthcare solutions for companies.

WHAT YOU WILL BE DOING:

As a Customer Service Representative, you will be responsible for reaching out to the clinics and labs to obtain results for drug screens in progress.

  • Call clinics and labs to obtain documents for case completion
  • Request status results from clinics and laboratories
  • Create orders for new testing needed
  • Work in a que to resolve issues and complete cases
  • Handle and resolve any issues as they arise in order to get results

WHAT YOU NEED:

  • Customer service experience & comfortable helping people over the phone
  • Call center or medical experience a plus
  • Computer savvy and able to work with multiple screens or systems at once
  • Strong and accurate data entry/typing skills
  • Excel skills
  • Microsoft Dynamics experience a plus
  • Focused with good time-management skills
  • Work well independently as well as with a team in a fast-paced environment
  • Strong prioritizing skills and goals driven
  • Detailed and accurate
  • Remote work experience a plus
  • Wisconsin resident

WHAT YOU GET:

  • Wonderful team
  • Great nationally known company to work for
  • Growing company
  • Health insurance pending the length of the position

GENERAL INFORMATION:

Hours: 8:00am-4:30pm or 8:30am-5:00pm

Length: Temporary

Pay for the Customer Service Representative position: $17.00/hr.

Location: Wisconsin. Position is Remote. Must be a Wisconsin resident.

Job ID: 142382

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.