• Full Time
  • Menasha, WI
  • This position has been filled
  • Salary: $23.00-$28.85/hr. based on experience
Job ID: 142139


Are you a Technical Support Specialist who has strong computer support skills? Are you a Technical Support Specialist who is looking for an opportunity within a fun, family atmosphere that offers great benefits?

Our client has been driven to make a difference in the communities they serve since 1949. They promote a fun and family-oriented workplace that encourages continuous self-improvement.


As a Technical Support Specialist, you will be responsible for help desk and operations.

  • Provide technical assistance to team members regarding computer hardware, software, network systems, telephone and mobile applications
  • Log all ticket requests and actions into the system
  • Handle all IT work associated with new hires, employees leaving, changing departments, etc.
  • Provide staff training for Microsoft applications such as how to use Microsoft teams, One Note, etc.
  • Handle data management and other projects that arise


  • Technical support experience (ideally 2+ years but open to a recent college graduate)
  • Phone support experience a plus
  • Database management a plus
  • Associate degree in IT or related field
  • Microsoft Office applications
  • Salesforce, Applied Epic, Quickbase, and Zywave a plus (will train on all)
  • Valid driver’s license and proof of insurance
  • Ability to travel to other 5 Wisconsin office locations if needed (most can be done remote)
  • Use of company van available for travel (if use own vehicle, mileage will be reimbursed)
  • Strong communication skills
  • Energetic self-starter
  • Live within driving distance of Menasha, WI


  • Fun, family-like atmosphere
  • Great work/life balance
  • Longevity within the company
  • Opportunity to learn more
  • Growth opportunities
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • 401(k)


Hours: 8:00am-4:30pm

Length: Direct Hire or Temporary-to-Hire

Pay for the Technical Support Specialist position: $23.00-$28.85/hr. based on experience

Location: Menasha, WI. Hybrid option after training. Must live within driving distance of Menasha, WI.

Job ID: 142139

Job descriptions may not include every responsibility or qualification of the position.