• Full Time
  • Appleton, WI
  • This position has been filled
  • Salary: $17.00 / hr.
Job ID: 140520


Are you a Medical Records / Office Assistant who excellent customer service skills? Are you a Medical Records / Office Assistant who is looking for an opportunity with a company that offers great benefits?

Our client is dedicated to providing quality patient care. They are a family-focused company that truly appreciates their staff.


As a Medical Records / Office Assistant, you will process medical records requests and forms from insurance companies, Attorneys, patients, Physicians, Therapists, etc.

  • Provide insurance and claim information to Physicians, patients and workers compensation carriers
  • Process workers compensation forms
  • Verification of authorization
  • Charge entry for disability forms and medical records processing
  • Charge entry for medical records requests
  • Handle incoming calls from insurance companies, attorneys, patients, doctor and therapy offices
  • Operate computer to process, store and retrieve health information


  • Experience from within a fast-paced office setting preferably in a medical records/health information technology role
  • Excellent professional phone etiquette and customer service skills
  • Basic medical terminology and general anatomy knowledge is preferred
  • Schooling beyond high school is highly preferred
  • Computer savvy with the ability to learn new software quickly
  • Comfortable working on the computer all day
  • Copying, scanning and faxing
  • Strong and accurate typing skills
  • MSWD and Excel skills
  • Friendly and outgoing
  • Attention to detail
  • Ability to stay calm under high stress/pressure in a very fast-paced environment
  • Initiative to ask for more to do when needed
  • Adhere to OSHA, HIPAA and Medicare guidelines
  • Ability to work independently along with supporting a team as needed
  • Strong work ethic
  • Good attendance and job stability


  • Family-focused company
  • Company that provides exceptional customer service and quality care
  • The owners truly appreciate their staff and provide many benefits for them
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k)
  • Profit sharing
  • Paid vacation
  • Paid holidays
  • Sick days


Hours: 8:00am – 5:00pm

Length: Temporary to Hire

Pay for the Medical Records / Office Assistant position: $17.00 / hr.

Location: Appleton, WI

Job ID: 140520

Job descriptions may not include every responsibility or qualification of the position.

Cadre is an Equal Opportunity Employer.